Day 1 of The Kaplan Norton Masterclass – Session 3
The third session on the first day of Kaplan Norton Masterclass was Setting Stretch Targets: Selecting and Funding Strategic Initiatives. Main points: Dr. Norton makes good use of the term “BHAG” (Big...
View ArticleDay 1 of The Kaplan Norton Masterclass – Session 4
The fourth session on the first day of Kaplan Norton Masterclass was Aligning Organizational Units for Corporate Synergies. Dr. Kaplan started by pointing out that, to him, the most important alignment...
View ArticleDay 1 of The Kaplan Norton Masterclass – Session 5
The fifth session on the first day of Kaplan Norton Masterclass was Aligning Human Capital to the Strategy (part 1). Main points: Dr. Norton draws attention upon the fact that intangible assets have...
View ArticleDay 2 of The Kaplan Norton Masterclass – Session 1
The first session on the second day of Kaplan Norton Masterclass was Measuring, Managing and Developing Human Capital. The session started with a quick review of the previous day presentation. Dr....
View ArticleDay 2 of The Kaplan Norton Masterclass – Session 2
The second day of the Kaplan Norton masterclass – “Linking Strategic Objectives to Operational Excellence” analyzed the relationship between strategy and concepts such as process improvement and...
View ArticleDay 2 of The Kaplan Norton Masterclass – Session 3
Dr. Kaplan started the third session of the Kaplan Norton Masterclass – “Introducing Risk Management into your Strategy Execution” by giving examples of risks in the financial and academic industries...
View ArticleDay 2 of The Kaplan Norton Masterclass – Session 4
The fourth session on the second day of Kaplan Norton Masterclass was Completing the loop: Monitoring, Adapting and Sustaining your Strategy execution system. Main points: Most items on a strategy map...
View ArticleDay 2 of The Kaplan Norton Masterclass – Final Session Q&A
Question Answer Q1: I have a new manager that does not buy into the BSC way of managing strategy. Can I turn him around? And if yes, HOW? A1: You should schedule a meeting with your new manager and...
View ArticleAvoiding The Balanced Scorecard Pitfalls
When Kaplan and Norton’s second book, The Strategy Focused Organization was published, the Harvard Business Review hailed the Balanced Scorecard (BSC) as one of the most significant contributions to...
View ArticleBalanced Scorecard – A Strategic Management System
“If you cannot measure it, you cannot improve it.” (Lord Kelvin) The Balanced Scorecard, or BSC, is a strategy performance management tool that helps managers to put in balance four main perspectives...
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